Verification Badges

We have created a process to confirm information provided by the Pet Service Providers. Once checked and verified by the “Paw Buddies” team we will award a badge which will be displayed on the Pet service Providers profile page. Below is information on what each badge is awarded for.

Drivers Licence Checked

This will appear on the Pet Service Provider’s profile once their Drivers Licence has been uploaded by the Pet Service Provider and approved by the Customer Service team.

Proof of ID Verified

This will appear on the Pet Service Provider’s profile once the Proof of ID has been uploaded by the Pet Service Provider and approved by the Customer Service team.

First Aid Certificate

This will appear on the Pet Service Provider’s profile once the Pet First Aid Certificate has been uploaded by the Pet Service Provider and approved by the Customer Service team.

Email Verified

This will appear on the Pet Service Provider’s profile once their email address has been verified.

SMS Verified

This will appear on the Pet Service Provider’s profile once their mobile phone number has been verified.

Facebook Verified

This badge is added to the profile of all Pet Service Providers who use Facebook to login or have completed the Facebook Verification.

Police Checked

This will appear on the Pet Service Provider’s profile once their Police Check has been approved.

Qualifications Verified

This badge is added when the Pet Service Provider has provided proof of other relevant qualifications.

PSP Interviewed

This badge will appear on all profiles where the Customer Service team have spoken to the Pet Service Provider and confirmed all their details to be true and correct.

Preferred Carer

This will be awarded by the Customer Service team to our star Pet Service Providers for providing quality service and great care.

Reliable PSP

This will be uploaded by the Customer Service team to a Pet Service Provider’s profile when they have proven themselves to be a reliable service provider.

Responsive PSP

This will be uploaded by the Customer Service team to a Pet Service Provider’s profile when they have proven themselves to be responsive to all pet owners when contacted.

Nurture Badge

Awarded to Pet Service Providers where we have been to their home, interviewed them in person, inspected their property and confirm that they meet the “Paw Buddies” standard.